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Shipping policy

At WebXperts, we specialize in providing top-notch web design services to clients worldwide. Since our services primarily involve digital products and online solutions, there is no physical shipping involved. Therefore, our shipping policy pertains to the delivery of digital assets and the terms associated with our services.

  1. Digital Delivery: All our website design services are delivered digitally. Upon successful completion of a project, clients will receive digital files, access credentials, and any other necessary assets via email or through secure online channels agreed upon during the project discussion.
  2. Delivery Timeframe: The delivery timeframe for our services varies depending on the scope and complexity of the project. We provide estimated delivery timelines during the project consultation phase, considering factors such as project requirements, revisions, and client feedback.
  3. Communication and Updates: Throughout the project’s development phase, clients will receive regular updates and progress reports. We maintain open communication channels to ensure clients are informed about the status of their project at every stage.
  4. Revision Policy: We understand the importance of client satisfaction. Therefore, we offer a specified number of revisions based on the package chosen by the client. Additional revisions beyond the included limit may be subject to additional charges.
  5. Client Responsibilities: Clients are responsible for providing clear and timely feedback during the project development process. Delays in providing feedback or approvals may affect the project’s delivery timeline.
  6. Refund Policy: As our services are primarily labor-based and involve creative work, refunds are generally not provided after the project has commenced. However, if there are extenuating circumstances, we are open to discussing potential resolutions on a case-by-case basis.
  7. Cancellation Policy: Clients may request project cancellation before the commencement of work or during the initial stages. However, any work already completed or resources allocated to the project will be billed accordingly.
  8. Non-Delivery: In the rare event of non-delivery or technical issues preventing the timely delivery of services, clients are encouraged to contact our support team immediately for assistance. We will make every effort to resolve the issue promptly and ensure the successful delivery of the project.
  9. Contact Information: For any queries or concerns regarding our shipping policy or services, clients can reach out to us via email at contact@webxperts.in or through our website’s contact form.

Please note that by engaging with our services, clients agree to abide by the terms and conditions outlined in our shipping policy. We are committed to providing exceptional service and ensuring a smooth and satisfactory experience for all our clients.

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