Refund & Cancellation

Our refund policy has been designed in such a way which makes easy for our clients to understand. WebXperts will deliver a refund under the circumstances which has been planned in our refund policy. Please read the below refund policies carefully:

Web Development & Design Policy:

Before proceeding with payment for our services, clients are offered a demo website to assess the quality of our work and ensure their comfort in engaging with us. We encourage clients to reach out with any queries they may have prior to making a payment.

Refund Eligibility:

At WebXperts, we prioritize every project and approach each one with professionalism and care. Our goal is to consistently deliver projects to our clients as per their expectations and within the agreed timeframe. However, should a client be dissatisfied or alter their plans regarding the project, they may review their eligibility for a refund based on our refund policy outlined below:

Advance Payment Policy:

When you are comfortable with taking our service, you have to make 40% payment in advance for hiring us for any kind of services which we provide. If our client wants to cancel the project within 2 days of advance payment done to us then this 40% payment is fully refundable. Please note that after 2 days of advance payment if you cancel the project then this advance money will not be refundable.

Delivery Time & Payment:

Full Refund: In case where the project has not been started or has not been delivered according to the deal, the full amount will be refunded within 5-7 working days for Indian transactions and 10-12 working days for international transactions.
• Partial Refund: In case where the project work has already been started and client in between wants to cancel the project then the total advance money which is 50% will not be refundable.
• No Refund: When full payment is received after successful delivery of the project and then if a client wants to cancel the project then the whole money will be non-refundable.

Change in policy:

WebXperts can change this policy from time to time without any prior notice at any time. We request you to review this policy periodically. If any changes occur in our policy then our existing, as well as new client’s, will be agreed with our new policy.

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